Q: How long does it take for order to ship?

A: Orders are processed within 24hrs. Once the order is fulfilled it takes 2-5 days to ship. 

Q: How do I clean my toy?

A: To clean your toy, you want to use a toy cleaner and warm water. You simply wash it with warm water, spray or pump the cleaner on the toy, wipe the toy, and wash it off again. 

Q: What is the return policy on toys?

A: All items are final sale. However, most of our products have a warranty through the manufacturer. Please check the instructions inside the box to register your products.

Q: Do you host passion parties?

A:Yes. Red Room does offer Party hosting services. Click on our events page, scroll down to the contact form and we will respond back to you within 24hrs.